|
So
give us a call at 1.888.411.1175
when you need to:
- inquire
about additional services
- inquire
about your existing Teligent service
- report
a problem or service interruption
- inquire
about your bill
- report
a move or change of address
You
can also email us at customer.services@startec.com
After
you've signed up for Teligent long distance services: simply dial
1.700.555.8354 from each line to verify that your long distance
calls are being routed over the Teligent network. If you do not
hear a message welcoming you to the Teligent network, please contact
your local carrier to verify that you have chosen Teligent (carrier
#0444) as the long distance carrier on those lines.
The
Network Operations Center
Keeping
your services up and running
Our
$10 million Network Operations Center (NOC) allows us to monitor
our network 24x7x365. Teams of Teligent engineers receive real-time
status and performance information at our facility in Potomac, Maryland.
The
NOC gives us the capability to provide remote circuit provisioning,
so we ensure that your Teligent service remains available for your
use. It also enables us to monitor various network elements, conduct
preventative maintenance, and respond promptly should any disruptions
occur.
The
bottom line: we're keeping an eye on things around the clock. So
you can worry about your business instead of your phone lines.
|