STARTEC Global Communications Commercial -
Terms and Conditions for Service
1. Credit – STARTEC has sole discretion to determine Customer's credit
limit, and has no obligation to provide Service in excess of that limit. Where
Customer has not established sufficient credit, STARTEC may require advance
payment, or may require a cash deposit or prepayment from Customer in the amount
of three months’ estimated charges for Service. By executing this Agreement,
Customer accepts STARTEC’s credit approval policies and procedures and
authorizes Startec to conduct such credit checks thought credit reporting agencies,
and other sources as reasonably necessary.
2. Service - If Customer is approved for credit and/or has submitted an adequate
advance payment or deposit, Startec will provide the Service specified herein
pursuant to these Terms and Conditions and any applicable rate schedules as
they may be revised from time-to-time
3. Charges - Customer will incur charges for Service as specified herein and
in any referenced rate schedule. STARTEC reserves the right to modify the rate
schedule in its sole discretion on seven days written notice. Customer is responsible
for any charges for local, state and federal taxes, and for regulatory surcharges
or fees.
4. Invoices – STARTEC will bill Customer for Service charges incurred
on a monthly basis. Invoices may include previously unbilled charges for Service
furnished by STARTEC to Customer in a prior billing period. Customer shall pay
fixed monthly recurring charges (“MRC Charges”) in advance, every
month.
5. Payment - Customer will pay each invoice in full within 30 days of the applicable
invoice date. All payments due hereunder shall be made in U.S. dollars. Past-due
balances will be subject to a late fee in the amount of the lesser of 1.5% per month, or the maximum lawful rate permitted by law. STARTEC
may also apply any deposit or prepayment to past-due amounts STARTEC will bill
the Customer for any applicable bank fees charged to STARTEC for returned checks,
not withstanding the reason for the returned check. Certified funds for the
amount of any returned checks will be due within 5 business days. If certified
funds are not received within 5 business days, STARTEC reserves the right to
suspend service.
6. Billing Disputes – Any billing discrepancies must be presented to
STARTEC in writing within thirty days of the invoice date, in sufficient detail
to permit STARTEC to investigate the dispute. Invoiced charges will be deemed
undisputed if no notice is given to STARTEC within the thirty-day period. Customer
may not withhold payment of undisputed amounts. The parties shall use commercially
reasonable efforts to resolve any disputed charges in a timely manner, and STARTEC
will issue a credit on Customer’s invoice for the first billing cycle
after any disputed charges have been investigated and determined to be valid.
Once the dispute is resolved, payment of the disputed charges is due within
5 business days.
7. Suspension of Service – In the event that Customer does not make payments
in the established payment terms in full as required hereunder; or Customer’s
use of Service materially increases and Customer fails to provide additional
assurance of payment upon request, STARTEC may suspend Service in whole or in
part until Customer has paid all past-due amounts, and has paid the current
balance to the approved credit level.
8. Fraud - Customer will be responsible for all calls or Service originated
at Customer’s number(s); accepted at Customer’s number(s) (e.g.,
collect calls); billed to Customer’s number(s) via third-number billing
if Customer is found to be responsible for such calls, or for use of a calling
card; or otherwise incurred at Customer’s specific request. Customer is
responsible for controlling access to, and use of, Customer’s own facilities,
and although STARTEC may recommend possible solutions to reduce unauthorized
use of Service, STARTEC DOES NOT WARRANT OR GUARANTEE THAT SUCH RECOMMENDATIONS
WILL PREVENT UNAUTHORIZED USE. In the event that the STARTEC network monitoring
system detects suspicious calling patterns or other reasonable indicators of
possible unauthorized or fraudulent use of Service, STARTEC promptly will notify
Customer of the potential abuse, and may block or restrict Service upon notice
to Customer until the anomaly can be investigated and resolved.
9. Termination – Subject to applicable tariff requirements, STARTEC may
terminate Service upon written notice to Customer if required to prevent fraud,
or if Customer fails to provide satisfactory assurance of payment; fails to
pay charges as they become due; uses Service in violation of any law, regulation
or applicable tariff; or causes or permits any condition that might tend to
harm or impair the STARTEC or public telecommunications network. Customer may
cancel Service by providing thirty days’ written notice to STARTEC, but
must pay any early cancellation penalties, if applicable to the Services in
the instance of early cancellation. STARTEC will remit any excess deposit to
Customer after application of the deposit to any outstanding invoiced amounts.
10. No Warranty – STARTEC MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF ANY
KIND EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR OF FITNESS FOR A PARTICULAR PURPOSE. NO INFORMATION PROVIDED BY STARTEC,
ITS AFFILIATES, AGENTS OR EMPLOYEES SHOULD CREATE A WARRANTY.
11. Liability - IN NO EVENT SHALL STARTEC ITS PARENT OR SUBSIDIARY COMPANIES
NOR THEIR AFFILIATES OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY
WAY CONNECTED WITH THE USE OF THIS SERVICE OR WITH THE DELAY OR INABILITY TO
USE THIS SERVICE, OR OTHERWISE ARISING OUT OF THE USE OF THIS SERVICE, WHETHER
BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF STARTEC OR ANY
OF ITS AFFILIATES OR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
THE TOTAL LIBAILITY OF STARTEC SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER
TO STARTEC FOR THE PERIOD DURING WHICH SERVICE WAS AFFECTED
12. Force Majeure – STARTEC will not be liable for any delay or failure
to perform due to governmental orders, labor stoppages or shortages, strikes,
war, fire, floods, epidemics, quarantine restrictions, civil unrest, riots,
freight embargoes, acts of God, cable cuts, technical failures, collapse of
structure or other causes beyond the control of STARTEC.
13. Governing Law and Venue. This Agreement is to be governed and construed
in accordance with the laws of the State of New York. Any legal proceedings
to enforce this Agreement shall be brought in the state or federal courts located
in the State of New York, the parties hereby waiving any claim or defense that
such forum is not convenient or proper. Customer will be liable to STARTEC for
attorney’s fees incurred in the collection or attempted collection of
any past due amounts. Customer is responsible for any and all costs incurred
in the collection of monies due STARTEC, including legal and accounting expenses.
14. Successors and Assignment – This Agreement shall be binding upon
and inure to the benefit of the parties hereto and their respective successors
or assigns, provided however, that Customer shall not assign or transfer Customer’s
rights or obligations under this Agreement without the prior written consent
of STARTEC.
16. Notice. Any notices, requests or other communications from Customer to STARTEC
shall be in writing by first-class postage prepaid United States mail. Such
notices shall be effective upon receipt by STARTEC.
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